Shopping Information

Return Policy

Our return terms are designed for both standard products and custom-made printed items.

Eligible Returns

  • Incorrect, damaged, or defective items may be reported for review.
  • Standard non-custom items may be eligible for return if unused and reported within the stated period.
  • Customers should provide order details and clear photos when reporting an issue.

Non-Returnable Items

  • Custom printed, personalized, and approved artwork-based products are usually non-returnable.
  • Items damaged due to misuse, improper storage, or third-party handling after delivery are not covered.
  • Returns without order reference or proof of issue may be declined.

Return Review

  • Our team reviews each request before approving a replacement, store credit, or refund.
  • Approved returns must be sent back in original condition where applicable.
  • Return shipping responsibility depends on the reason for the return and approval outcome.