When Refunds Apply
- Refunds may be considered for cancelled orders that have not entered production or dispatch.
- Approved claims for damaged, defective, or incorrect items may also qualify.
- Custom orders are generally not refundable after artwork approval and production start.
Refund Method
- Refunds are typically processed to the original payment source where possible.
- Cash on delivery orders may be settled by bank transfer after approval.
- Processing timelines depend on payment channel, banking network, and internal review.
Important Notes
- Shipping charges may be non-refundable unless the issue was caused by our fulfillment error.
- Refund requests should be raised with complete order details and supporting images if relevant.
- For help, contact our support team through the Contact Us section on the homepage.